At GetOnco, we strive to provide a reliable AI-powered healthcare workflow platform. If you are not satisfied with your purchase, you may request a refund within 14 days of your initial payment. Refund requests are reviewed individually in accordance with applicable consumer protection laws. Approved refunds will be issued to the original payment method.
Subscriptions
You may cancel your subscription at any time.
Cancellation prevents future renewals but does not automatically generate a refund for payments already processed.
Your subscription remains active until the end of the current billing period.
Technical Issues
If the platform experiences technical issues that prevent normal operation, please contact our support team first.
If the issue cannot be resolved within a reasonable time, we will work with you to determine an appropriate resolution, including a refund when applicable.